Aug 07 2008
Our Promises - Your Domain Name, Hosting & Web Site
I have seen unfortunate cases where customers have no control, access or even ownership over their domain names or web sites and they are at the mercy of their providers. But this is a pledge from us:
If we register or manage your domain name:
- We will not register your domain under our name. Your domain name fully belongs to you.
- We will not withhold the login details to your domain name. You are the owner and you have full control.
- We will not delay or sabotage if you decide to transfer your domain out to other provider. You are free to choose your provider.
If we are your hosting provider:
- We will not withhold any hosting details that you as customer should know. You can manage your own hosting.
- We will not prevent you from accessing your web server via FTP (file transfer protocol). You can upload and download your web pages any time.
If we develop or maintain your web site (which we normally don’t but prefer to refer our partner web developers to you):
- We will not claim copyright over your web site. You are the legal owner of your web site.
- We will not do anything to prevent you from accessing the source copy of your web site. You can access and download your web site anytime.
- If we refer web developer to you, or outsource your web development project to a web developer, we will make sure they agree to the above.
Read more about our promises and pledges to customers here
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