Ricky’s Online Business Blog

Have you been invited to join various specialized Facebook groups lately?  For example, “Malaysia Badminton Network” for badminton lovers and “Malaysia Web Designers” for web professionals?

Yes, I have been joining some of these groups. Also learning about this new way of making money – building recommender community groups on Facebook.

Correct me if I’m wrong. But it works like this:

1. Decide on your passion, such as table-tennis or reading books.
2. Create a Facebook group around your passion, such as “Malaysia Table-Tennis Network”. Decide on what you can offer your group members.
3. Invite your friends on and off Facebook to join your group. Aim for the number.
4. Keep posting useful messages to group members to build your credibility, and make sure they get something beneficial out of joining your group!
5. Once you have reached a critical mass, such as 1000 members in your group, start leveraging the number to make money!

For example, you can contact sport organizations and companies to sponsor events, contests and prizes for your table-tennis sport group. You can help these sponsors sell their products. In return, you may get a cut of the profit.

Another example I’ve witnessed a book love group are doing. They leverage on their high number of members to negotiate with MPH to gain discount for their members.

I don’t know exactly yet how to translate number of members into profits, since I’m not there yet. But since you are leading your many group members now, you have the influence over the group members and “recommendation power” to talk to businesses interested in your group as their target customers.

And once you have achieved success with one niche group, start another group (better be related, I supposed), and leverage on the first group to promote the second!

Just announce to the first group that you have created a second group, then many of them will join you since they already trust you!

Does this business model work? I don’t know. But according to one Internet guru, building recommender community groups is one of the most profitable ventures on the Internet.

And what do you think?

Still thinking of using search engines, email newsletter and affiliate marketing to promote your products and services on Internet?  While these are essential, let’s not be outdated.  It’s all about marketing on social media nowadays.

Yes, the Internet is getting more and more “social”, with real people using the Internet to interact and influence one another.  Much thanks to the advent of blogs, and social media sites like Facebook and Twitter (strictly speaking, blogs are not social media).  Even the older generation have jumped on the bandwagon and claimed an account on Facebook.  In fact, if you are not “in” social media nowadays, you are “out”!

Therefore, the social media now presents a natural channel for marketing your products and services on such increasingly social online networks.  After all, many people have always been looking for others’ opinions when deciding to buy (or not buy) something, used to be offline, but now online also.

In the local hosting industry, it seems hosting providers are picking up on marketing through social media.  I know one company has set up their profile on various social media such as Facebook, Twitter, MySpace and Plurk!

This company is capitalizing well on social media.  They offer money for bloggers who write about them.  They give out prizes for lucky draw winners who follow them on Twitter, tweet about them, and ask others to retweet about them.  They also own a company page on Facebook and promise to offer discounts for domain names based on the number of Facebook members who become their fans.  Yeah, many social media jargons here, I know

I also had set up a Facebook group and a Twitter account for BizPartner, and tried to create some buzz in social media.  I have yet to achieve what I want, but I’m trying, and learning.

And we can expect that more and more hosting providers will soon start to use social media for innovative marketing, branding and customer relationship building.

A customer asked me how to “erase” the web pages which contain negative opinion in Google search result pages about a public figure, whose perceived image is less than perfect.

Well, it’s not possible to “delete” those pages from Google (unless you get a court injunction ordering Google to do so). But he can add in more positive content about the person, and try to boost these web pages up the ranking using search engine optimization (SEO) techniques.

But if an individual, a business or an organization’s reputation is already bad due to their behavior, no matter how much positive content is generated, even more negative content can still get its way into the search pages. This is especially so when everyone can publish nowadays on the Internet by means of blogging.

With the advent of Internet, and social media more recently, reputation management has become very important for individuals, businesses and organizations in their branding, marketing and PR efforts.

Perhaps the best policy is do like what Google says, “Don’t be evil”. Be good and people will talk about us well on the Internet.

But in case there is any negative content, one can contact the web site owner, or participate in its forum or blog, and try to set things right, perhaps by posting feedback or comments on the web sites. Be professional and don’t hide behind anonymous email address which I believe some commentators did on this blog when I talked about them. Be respectful. Don’t point fingers and don’t lose temper.

Today we no longer can ignore what people say about us on the Internet. The long term solution is to be good and not evil. As for my customer, all the best to him for what he intends to do.