Archive for the 'How To' Category

Nov 23 2009

My Domain Is Hosted, What’s Next?

Published by Ricky under BizPartner, Hosting, How To

This is a general guide for my customers who are hosting their domain names with BizPartner.

Say your domain name is YourDomain.com, your web and email hosting plan enables you to create email accounts like anyone@YourDomain.com and put up a web site at http://www.YourDomain.com.

Creating Email Accounts

You can create email accounts using the web-based control panel given.  It is at http://www.YourDomain.com (cPanel users) or http://mailadmin.YourDomain.com (MailAdmin users).

For cPanel users, please login and click Email Accounts icon to create new email accounts.  Once you have done this, you can start using the email service via webmail at http://www.YourDomain.com/webmail.  You can also set up your email software (such as Outlook) so that you can send and receive emails from your computer.  Please refer to the “Server Configuration” email sent to you for details.

For MailAdmin users, please login and click Users button on the left to create email accounts.  You can access webmail at http://webmail.YourDomain.com.  Please also refer to the “Server Configuration” email sent to you on setting up your email software in your PC.

Creating Web Site

Developing a web site is not an easy task.  You can either outsource web development to web developers, or try to do it yourself using many free content management software (CMS) out there.

By using a CMS, you don’t need to possess too much technical knowledge to make up a web site.  Popular CMSes are such as WordPress (easiest) , Drupal, Joomla, Xoops, and OS Commerce (for e-commerce web sites). You don’t have to download these software but simply install any of them in cPanel.  Click Fantastico in cPanel to find out more.

Using CMS to create a web site requires a little learning curve.  But once you have mastered it, you can replicate your skills to create other web sites as well.  For many business and personal web sites, actually creating a blog is quite a good choice.  You can use WordPress to do so.  Find out how to use WordPress to develop your web site.

You can also use web development software such as Dreamweaver and Microsoft Frontpage to create your web site.  How easy are these?  If you know how to use Microsoft Word, it does not take you much time to learn Microsoft Frontpage.

But if you prefer to hire a web designer to do up your web site, there are thousands of them interested in your job.  You may want to try engage a web designer among my partners here. (If you are a web designer reading this, you are welcome to join as a partner too)

Hosting Your Web Site

When you are ready to put up your web site on the server, you can do this by using the File Transfer Protocol (FTP) service provided as in the “Server Configuration” email sent to you. You will need an FTP software to do the job.  Recommended is FileZilla (free). Another way to upload is by Windows Explorer as described here.

If you use software such as FrontPage to design your web site, you can also upload or publish your web site straight from the software itself.

Hope this little article help.  If you face any problem, welcome to contact me here :)

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Jun 09 2009

Use PingPlotter To Pinpoint Connection Problem

Published by Ricky under BizPartner, Hosting, How To

Not everyday is perfect day and problems can come up anytime. Sometimes I have to put up with a bad hair day too. So I wonder whether it would be better to turn bald when I get old so that I don’t have to worry about my hair any more! :-)

Anyway, sometimes my hosting customers too can encounter problems in their Internet connection to our server.  I normally ask them to check their connection to server and send me report generated by a software called PingPlotter.  Customer support by phone and email is a full-time job.  So I might as well post here and refer them to this article.

So are you reading this because you can’t connect to our server, or any web site?  Download PingPlotter (free version) at http://www.pingplotter.com to find out what’s wrong. Install and run the program as usual.

PingPlotter

As you can see above, there is a little text box at the top left.  Just type your server address there and hit Enter.  The server address depends on what you want to check.  It could be mail.yourdomain.com or pop.yourdomain.com for mail server, webmail.yourdomain.com for webmail, www.yourdomain.com or simply yourdomain.com for your web site.

A little graph will be generated on the right hand side every few seconds.  It shows what happened along the way from your PC to our server.  If the graph is mostly in green, you are having good connection.  If there is some yellow or red color, there might be some bottleneck or network problem somewhere halfway.

To churn out the report, click Edit menu, then Copy As Image.  You can then start and paste the copied image into your graphic software, such as Paint.  Then save the image and send to me at ricky [at] rickysoo.com.

Any question or comments? Welcome to comment below.

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Mar 25 2009

Use Subdomain In Your Email Address

Published by Ricky under BizPartner, Hosting, How To

Perhaps you work in a company with offices in a few countries or a few branches.  Or perhaps your company has many staff with various departments.

Would you like to indicate your location or department in your email address?  You can use subdomain in your email address such as sales@malaysia.mycompany.com or ricky@hr.mycompanycom!

What is a subdomain anyway?  It is anything that goes before your domain name.  For example, in “singapore.mycompany.com”, “mycompany.com” is the domain name” and “singapore” is the subdomain.

It’s easy to create email address with your chosen subdomain.  Let’s create an email address called ricky@malaysia.mycompany.com.

  1. Log into your web-based control panel cPanel.
  2. In cPanel, go to the Domains section and click Subdomains.
  3. Enter “malaysia” as subdomain, specify the location of the subdomain (such as /public_html/malaysia), and click Create button.
  4. In cPanel, go to the Mails section and click Email Accounts.
  5. Enter “ricky” as the email username, select “malaysia.mycompany.com” from the domain list, enter other details such as password, and click Create button.
  6. Now set up your email software such as Outlook to start using your email account. Done! :-)

By the way, if you have created a subdomain as above, you can also use it to have a different web site for your branch in Malaysia under your domain name with the address http://malaysia.mycompany.com!

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