Ricky’s Online Business Blog

You’ve finally registered your own .com domain name. You have activated your web and email hosting service. So what’s next?

You want to know how to best use your domain name for your business. Be it to improve your operations, speed up communication, or just another marketing channel to promote your products.

You want the best technical support available to you when you need it to help attain what you need, and the way you need it. Nowadays, it’s normal to expect 24×7 technical support by phone and email from hosting providers.

But some customers want more personalized service. They want a technician or consultant who understands their business and their needs, one who knows their specific purposes for their domain name and hosting service.

We are not faceless people.  Why hide behind phone and email? We come to serve you at your place, office or home. These are what we provide for you:

• Setting up email service at your computers.
• Setting up email service at your mobile phones.
• Migrating, uploading and configuring your web site.
• Software installation on server.
• Basic training on email service.
• Basic training on cPanel.
• Other related training and services.

It’s personalized service, and for a start, it’s only RM280 for 6 months for unlimited number of service at your place!

And we don’t just do the work for you, but we train your users how to perform it yourself too. Talk about teaching them how to fish. Just in case, you need to DIY and have more control in future.

Perhaps most important to many business people, you’ll get to know your hosting provider more personally and intimately. It’s networking that matters.

Find out more about BizPartner Support 2.0 here.

Have you been receiving spam emails lately from yourself? Yes I mean from your own name and email address! These emails look like you inviting yourself to “share some love”, “buy some Viagra”, and even that “someday your prince will come”!

Actually such spams are not uncommon.  The spammers use a trick called email spoofing to forge emails as if they are sent from known friends and even your good self! It’s actually not hard to forge such emails. Any skilled web programmer, include myself, is able to do it without knowing your email password.

You might wonder whether your mail server security has been compromised that it is used to send out spams to yourself. Not necessarily and not likely. I can use any server to send out such spams if I wish to.

Why do spammers want to use your or your friend’s email address to send to yourself? One reason is for them to hide their true identity. Another one is that the email recipients are more likely to open such emails, seeing that familiar names have sent the emails to them.

So is there any solution to such problem? The honest answer is no, unless you can spend huge amount of money to invest in high-tech server and firewall solution. If you are using a shared server, most likely you just need to complain to your hosting provider and they will do their best to help you.

What hosting providers can do is to institute certain preventive measures such as Sender Policy Framework (SPF), DomainKeys and others. Please get them to turn on these security features for you. Most probably you will need to provide email header of the spam to them. Email header is the unseen part of an email that provides some diagnostic information for checking. Find out how to do it here.

Without going into much technical details, basically upon receiving an email, a method such as these checks with the server of the alleged sender’s domain name to see whether the email indeed comes from that server. If yes, the email will go through to the email recipient. If not, it will be blocked and will not reach you.

But there are actually other ways a spammer can use to send out spams as well, not to mention there are loopholes in these preventive methods too. For one, what if either your server or the alleged sender’s server does not support such method? Then the method will not work.

Nobody likes to receive spams.  Spams also present a big problem for hosting providers for using up a lot of server resources that otherwise would have been available for other good use.

But please work together with your hosting provider and together such incidents can be minimized. So please send the email header of such spam to them and get them to turn on preventive measures above. Find out more about email spoofing here.

This offer is valid for BizPartner customers only.

The RM50 upgrade deal is back! Upgrade your to the next higher web/email hosting plan for RM50 only. Offer valid for first 25 confirmed domain names. Please contact BizPartner now to confirm your upgrade.

Each upgrade below is RM50 only:

1. No hosting plan -> Mini web/email hosting plan (100MB)
2. Mini web/email hosting plan (100MB) -> Basic web/email hosting plan (1GB)
3. Basic web/email hosting plan (1GB) -> Standard web/email hosting plan (6GB)
4. Standard web/email hosting plan (6GB) -> Silver web/email hosting plan (10GB)
5. Silver web/email hosting plan (10GB) -> Gold web/email hosting plan (18GB)
6. Gold web/email hosting plan (18GB) -> Unlimited web/email hosting plan (unlimited space)

Please contact BizPartner here if you wish to upgrade. Thank you.

* Valid for first 25 confirmed domain names
* Valid for Linux hosting only