Ricky’s Online Business Blog

Recently a customer wants to find someone to maintain his web site using a content management system (CMS). It’s a simple, non-technical, long-term part-time job.

I contacted a freelancer friend and he promised to to contact the customer to meet up. Two weeks later, he had not yet called and told me he lost the customer’s number.

I gave him the number again and expected him to call soon. Still, weeks later until now, when the customer complained me that my friend has never called him!

This little incident reminds me of being faithful at work. That is being a good steward of whatever given to me to produce results.

I have been given talents, skills, expertise, time, opportunities, some capital, networks of customers and other valuable resources. I should not squandered these resources away but use them for the benefit of others.

Even if I’m not very talented and I have only very few resources. But if I could remain faithful and still make good use of them, I can slowly expand my circle of influence. Then I will be given more resources.

But if I don’t make good use of them, even these resources could be taken away.

So when I am called to serve, like this friend being given an opportunity, I should serve faithfully. Then I know I will be given more opportunities to serve.

Do you think I will still recommend this friend again for freelance work? I don’t think so.  He has wasted his opportunity.

As for me, I never followed up after passing the case to my friend. I have not been a good steward of his trust extended to me. Will he entrust me again for anything?

Consider this real life case. What do you think the web designer should do? Should he fix the code?

I got a new customer recently who chose to host with me. They have a web site which was done up by a web designer, who charged them over RM10,000.

Recently we found out there is some error in the web site code, that some functions are not working properly. The customer asked the designer to fix it. He refused. He said he had already “signed off” the project and passed on the whole web site back to the customer.

Will he fix it? Yes, he agrees to fix it but only with extra payment. I tried to talk to him on behalf of the customer, to no avail

I don’t know about others. But I guess he should fix the error, since it originates from his work.

Yes he is right that when he signed off the project, the customer approved his work. But they are not technical people. They do not know how to test out every page and every script on the web site to find out whether it’s working or not. They don’t know they have overlooked anything or not.

If I were this designer, I would first check why the error exists and whether it comes from my work. If yes, I would fix it without any charge.

What do you think? Should the designer fix the error?

This announcement is for BizPartner customers.

From now onwards, we will start selling cPanel-based hosting services for the Linux platform, in addition to the current non-cPanel packages.

Among the many advantages of cPanel-based hosting are:

• Unlimited subdomains eg. http://subdomain.domain.com
• Unlimited parked domains
• Free domain redirection
• Unlimited FTP accounts
• Unlimited IMAP email accounts
• Unlimited MySQL databases
• No more fixed space allocation between web and email hosting
• Access to world-famous cPanel web-based control panel
• Fantatisco Deluxe and many scripts preinstalled, such as WordPress, Joomla, Drupal, Os Commerce, PhpMyAdmin, Xoops and many more

In summary, you will get to enjoy more FEATURES, more CONTROL, and more SERVICES by using cPanel.

In addition, these are new cPanel-based hosting packages available:

1. Mini Web & Email Hosting Plan (100 MB) for RM 80 per year
2. Basic Web & Email Hosting Plan (1 GB) for RM 180 per year

So if you think your current space is TOO BIG, you can consider these plans.

cPanel-based hosting is available only for new registration or renewal cases only.

For more information, please check out these new cPanel hosting services. Please contact us if you have any question. Thank you.